Your Rights:

It’s YOUR CAR - you are "THE BOSS". Ohio Law clearly states that it is the consumer's choice where to have their damaged vehicle repaired. Your car belongs to you and it is your exclusive right to choose the shop that will repair your car. Your insurance company cannot require you to go to a particular shop for repairs, nor can they require you to get an ‘estimate’ from any particular shop. If you choose us to repair your vehicle (and we hope you do), your insurance company owes you reimbursement for  the full cost of repairs (less your deductible, if applicable). You do not have to get more than one estimate – that’s the law.

A Note to our Valued Customer:

Claims are handled differently by various insurance companies.  Some claims adjusters do not want to pay for our level of service and accurate restoration.  They will probably tell you they can’t guarantee our work and that we are hard to deal with.  If standing up for our customers and demanding to be paid fairly means that we are hard to deal with, so be it.  Our customers trust us and we honor that trust.  Don’t be steered away from a top quality repair.

For professional, fair, courteous claims handling, we recommend these insurance companies:

                           Amica                          Auto Owners
                           Chubb Group               Cincinnati Insurance
                           Fireman’s Fund            Frankenmuth
                           Indiana Insurance       Kentucky Farm Bureau
                           State Auto                   State Farm
                                                              Zurich

This list can be updated as needed.  Remember to get what you pay for.

Thank you for your interest and letting us serve YOU!